Wednesday, September 25, 2013

When creating a Folder in Library - The server was unable to save the form at this time. Please try again [SP 2013]

In SharePoint server 2013 I tried to create a folder in side a document library and got this message.
"The server was unable to save the form at this time. Please try again".



 Was quite surprised at the beginning, but I kept getting this message over and over again. It seems like this is happening cause of a memory issue. At the time, the machine had only 8GB of RAM, which really should reach up to 16 GB of RAM for better performance.

Certain workarounds suggested that you restart the "SharePointSearch Host Controller Service" as a temporary solution to  free up some memory space. But it didn't do any good in my case.

Some were pointing out that the issue may have happened due to any add-on's installed in IE, But I didn't have any special add-on's in IE. Tried out the same using Chrome just to make sure I'm not missing anything. But still had no luck.

As a last resort did the famous iisreset assuming that anything held up will be released or refreshed. Nope, that didn't work either.

After some digging, I realized that Anonymous access to the site was disabled in IIS. Tried enabling it which was then followed by an iisreset and  ... Voila !! ... The Folder gets created !!   :)


So you have to Enable anonymous access at site level in IIS just to add folders to document libraries in SP2013 ??


....This somehow smells to me like a tiny 




6 comments:

  1. Unfortunately none of those solutions worked for me. Still stuck with that error message when attempting to create a folder.

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  2. Hi Michael,

    Sorry about the late reply. I'm guessing that it might be a permission issue in your DB..but can't really say without having a peek at it.

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  3. I tried all of the above to no avail. Turning anonymous access back on was what fixed it for me as well. I was getting dizzy trying to figure it out. Thanks for blogging about it.

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  4. Enabling Anonymous Access on the site level in IIS worked for me but what are the implications? if you have a public facing sharepoint website, you can't do that then you are stuck. It's a bug and MS will have to fix it.

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  5. Debes identificar si es un error global del sitio (si le pasa a todos los usuarios) o solamente le pasa a un usuario. En el caso de que sea global deberás revisar los servicios, la memoria RAM de los servidores que dan servicio etc...

    Si es un error a nivel individual (solo le pasa a un usuario) asegúrate que al menos tenga permisos de Lectura sobre el sitio donde se encuentra la biblioteca o la carpeta.

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